PRIVACY POLICY

Effective Date: [1-JULY-2026]

Welcome to 1 TAP REVIEW™, a product owned and operated by 1 Tap World Pvt. Ltd™. (“Company”, “we”, “our”, or “us”).

At 1 TAP REVIEW™, we are committed to protecting your privacy and ensuring the security of your information. This Privacy Policy explains how we collect, use, store, process, and protect information when you use our website, platform, dashboard, QR review system, mobile services, and related products.

By accessing or using www.1tapreview.com, you agree to the terms outlined in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following categories of information:

Business Information

When creating an account or purchasing our services, we may collect:

Business Name
Business Address
Business Category
Business Phone Number
Business Email Address
Google Business Profile Information
Branch Information
Billing Information

User Information

When users interact with our platform, we may collect:

Name
Email Address
Phone Number
Device Information
Browser Information
IP Address
Location Data (where permitted)

Review and Feedback Data

Our platform may collect:

Customer Ratings
Customer Reviews
Customer Feedback
QR Scan Information
Review Submission Data
Customer Sentiment Information

2. HOW WE USE YOUR INFORMATION

We use information to:

Provide platform services
Generate AI-powered review suggestions
Process customer feedback
Improve platform functionality
Generate analytics and reports
Provide customer support
Manage multiple branch locations
Improve security and fraud prevention
Comply with legal obligations

3. AI-GENERATED CONTENT

1 TAP REVIEW™ utilizes artificial intelligence to assist users in generating review suggestions, responses, profile optimization content, and marketing materials.

Users remain solely responsible for reviewing and approving any content before publication.

We do not guarantee search engine rankings, review acceptance, or business growth resulting from AI-generated content.

4. CUSTOMER FEEDBACK COLLECTION

Our platform may collect customer feedback through QR codes, landing pages, forms, and review management systems.

Feedback submitted through our platform may be:

Displayed within business dashboards
Used for analytics purposes
Processed to improve platform services
Used to generate business insights

We do not sell customer feedback information to third parties.

5. GOOGLE BUSINESS PROFILE INTEGRATION

Our platform may integrate with Google Business Profile and related Google services.

When users authorize such integrations:

We may access permitted Google Business Profile information.
We may publish approved content on behalf of the user.
We may retrieve reviews, ratings, profile data, and performance metrics.

Users remain responsible for complying with Google’s terms and policies.

6. MULTI-BRANCH MANAGEMENT

For businesses using our Branch Expansion System:

Branch data is stored within a centralized account.
Authorized users may access branch-specific analytics and reports.
Business owners are responsible for managing access permissions.

7. COOKIES AND TRACKING TECHNOLOGIES

We may use:

Cookies
Analytics Tools
Session Tracking
Performance Monitoring Technologies

These technologies help improve website performance, user experience, and platform functionality.

Users may disable cookies through browser settings; however, certain platform features may not function correctly.

8. DATA SECURITY

We implement commercially reasonable security measures to protect information from:

Unauthorized Access
Alteration
Disclosure
Misuse
Destruction

However, no online platform can guarantee absolute security.

Users are responsible for maintaining the confidentiality of their account credentials.

9. DATA RETENTION

We retain information only as long as necessary to:

Provide services
Meet legal obligations
Resolve disputes
Enforce agreements

Data may be deleted, anonymized, or archived at our discretion when no longer required.

10. THIRD-PARTY SERVICES

Our platform may utilize third-party services including:

Google
Payment Gateways
Cloud Hosting Providers
Analytics Platforms
Communication Providers

We are not responsible for the privacy practices of third-party websites or services.

Users are encouraged to review their respective privacy policies.

11. CHILDREN’S PRIVACY

Our services are not intended for individuals under the age of 18.

We do not knowingly collect information from minors.

If such information is identified, it will be removed promptly.

12. USER RIGHTS

Subject to applicable law, users may request:

Access to their information
Correction of inaccurate information
Deletion of information
Restriction of processing
Withdrawal of consent where applicable

Requests may be submitted through the contact information provided below.

13. LIMITATION OF LIABILITY

1 TAP REVIEW™ is a technology platform designed to assist businesses with reputation management.

We do not guarantee:

Specific Google rankings
Number of reviews received
Customer conversion rates
Business growth outcomes

Results may vary based on business practices, customer behavior, market conditions, and platform usage.

14. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time.

Updated versions will be published on www.1tapreview.com.

Continued use of the platform after updates constitutes acceptance of the revised policy.

15. CONTACT US

For questions regarding this Privacy Policy, please contact:

1 TAP REVIEW™
A Product of 1 Tap World Pvt. Ltd™.

Website:
www.1tapreview.com

Email:
support1tapreview@1tapworld.com

Phone:
+91 9515379555

Support Hours:
Monday to Saturday | 10:00 AM – 5:00 PM IST